Home Forums Account Management [Account Management] This landing page template requires Inbound Pro Plugin + active subscription or

This topic contains 8 replies, has 2 voices, and was last updated by  gregsmuk 5 months, 4 weeks ago.

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  • #129278

    gregsmuk
    Participant

    Hi
    I’ve installed the pro version and uploaded my key successfully, but I cant get my ambrosia landing page theme I purchased to load, I get this at the top of the screen.

    This landing page template requires Inbound Pro Plugin + active subscription or the
    Inbound Premium Template Support Extension to operate. Please download the best available option and activate it as a plugin to continue working with this template.

    Saw a previous ticket about this but the answer was blocked out.
    Can you advise please
    Many Thanks 🙂

    #129281

    gregsmuk
    Participant

    Hi
    Could someone have a look at this please?
    cheers
    Greg

    #129282

    Hudson Atwell
    Keymaster

    Hi Greg in your account area (https://www.inboundnow.com/my-account/) under your purchased template download zip there will be a plugin file called inbound-premium-template-support.zip, if you download that, install it as a plugin and activate it the template’s options will display.

    #129283

    gregsmuk
    Participant

    i tried that im afraid still telling me it needs to be installed

    #129284

    Hudson Atwell
    Keymaster

    Hi I’m looking into this further to try and repeat the error.

    #129285

    Hudson Atwell
    Keymaster

    Can you confirm that this plugin is active?

    https://www.screencast.com/t/kc53OlfoUP

    #129286

    gregsmuk
    Participant

    yes both this and the landing pages plugin

    #129287

    Hudson Atwell
    Keymaster

    Is Inbound Pro and Landing Pages both active at the same time? That might be the cause if it they are. Landing Pages is included in Inbound Pro so it does not need to be active.

    #129296

    gregsmuk
    Participant

    Hi,

    I’ve had one of our developers here reinstall everything from scratch and I can confirm that Inbound Pro is the only activated plugin in there now and it’s still coming up with the same error.

    It’s still asking for the following:

    “This landing page template requires Inbound Pro Plugin + active subscription or the Inbound Premium Template Support Extension to operate”

Viewing 9 posts - 1 through 9 (of 9 total)

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