Home Forums Pre-Sales [Pre-Sales] Single Emails

This topic contains 4 replies, has 2 voices, and was last updated by  Hudson Atwell 2 days, 5 hours ago.

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  • #132185

    BowMan
    Participant

    Is there a feature to send a single email to one contact just as if I were using my normal email client? I am looking for the ability to send a single email and track the open rate just like a mass email.

    Also, if a link to my website is placed in an email, will the system recognize them or will they have to first fill out a form?

    Thanks for your time.
    John

    #132187

    Hudson Atwell
    Keymaster

    Hi John,

    I don’t have the email system built to track sends and opens to individuals. It’s a great idea though. I don’t think I’ll be able to write it in any time soon.

    I do though provide the ability to email a lead directly from within the lead profile. It can’t collect responses and it doesn’t track the interaction. I’m not sure Inbound Now as is will help you do this.

    About tracking, another customer just asked something similar here:
    https://support.inboundnow.com/support/topic/tracking-pageviews-for-manually-added-lead/

    If you like, please subscribe to that thread and I’ll get an update in on the status of site-tracking through email clicks.

    Kind regards,
    Hudson Atwell

    #132188

    BowMan
    Participant

    I assume that you’ve kept back the direct email feature from the free version I am using as it is not present. Having that tracking ability as well as two way interaction is ideally what I’m looking for but it’s not a total deal breaker.
    Does the direct email allow for templates or posts to be used for the email content? My other hope was to have saved emails to send to individual clients without having to construct them each time.

    Thanks again for your time and your last response.
    John

    #132199

    Hudson Atwell
    Keymaster

    Hi John,

    You’re correct; Direct messaging is part of our email component and is only available to subscribers of our paid membership packages. Also our email can only be powered by the SparkPost transactional email service.

    Those too are great ideas, but Inbound Now’s direct email feature is very basic at the moment and we probably won’t ever much in-house expansion of the feature.

    You would have to use text-emails for direct messaging and store the templates yourself, though we do have tokens for dynamic content that can be used in the email sends.

    You can also control the sending and reply-to headers.

    Kind regards,
    Hudson Atwell

    #132242

    Hudson Atwell
    Keymaster

    I just wanted to drop in and say I did some work on Direct emails tonight that should enable link tracking, and even open tracking. After taking a look at the code I had discovered that I had made it more powerful than I remember. These updates, (will arrive in next release), will help.

    Also I did look and you can use prefabricated templates in the same way we handle automated messages and batch sends.

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