Home › Forums › Email Component › [Email Component] MISTAKE WITH EMAIL TEMPLATE This topic contains 5 replies, has 2 voices, and was last updated by Hudson Atwell 2 weeks, 1 day ago. Viewing 6 posts - 1 through 6 (of 6 total) Author Posts January 2, 2019 at 6:07 am #134263 cpmadrid24Participant Hi: I am trying to set up emails but I am receiving a mistake. After to create the email I can not edit it. Please check the screenshot https://prnt.sc/m25sr0. Also I would like to know how to personalice the email, I do not find options to set up the email https://prnt.sc/m25xnr Thank you for your time. Ray January 2, 2019 at 8:05 am #134266 Hudson AtwellKeymaster Hi Ray, Will you take a screenshot of your timezone/time setup settings as seen here? https://www.screencast.com/t/2gZGrDsmkhlN Sometimes a timezone setting throws an error with our system. If I can replicate it I should be able to fix it. Kind regards, Hudson Atwell January 2, 2019 at 9:50 am #134268 cpmadrid24Participant Sure, here you are https://prnt.sc/m28oi0 Thank you! Ray January 3, 2019 at 8:56 am #134282 Hudson AtwellKeymaster I just did testing on that particular datetime and managed to make some breakthroughs. I updated Inbound Pro. Will you give the new files a test? If the fatal error goes away we can address your next issues. January 3, 2019 at 8:57 am #134283 Hudson AtwellKeymaster This reply has been marked as private. January 4, 2019 at 3:32 pm #134300 Hudson AtwellKeymaster Hi Ray, I’ve closed down for the day but I can pick up tomorrow. Do you still need help with the following? https://prnt.sc/m25xnr Are you mentioning the English? There should be a setting to not show this. Our email templates are developed in English so ion order to removed English from the templates we will need to fork and manually edit the email template: https://docs.inboundnow.com/guide/forking-email-template/ Author Posts Viewing 6 posts - 1 through 6 (of 6 total) You must be logged in to reply to this topic.