Home Forums Leads [Leads] Leads still not converting properly

This topic contains 1 reply, has 1 voice, and was last updated by  pesseba 2 months, 1 week ago.

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  • #129251

    pesseba
    Participant

    I already related this problem before, but it still happens:
    https://support.inboundnow.com/support/topic/lead-inbound-form-not-display/

    I received an e-mail convertion, the form indicate the convertion count and e-mail, but there is no lead stored in leads post-type.

    Inboundnow guys, this should be the core of this solution… Why the forms can’t register the convertions?

    Please, fix it.

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    #129255

    pesseba
    Participant

    I found the problem…
    All my forms lost the e-mail mapping. I don’t know why. So, the lead convertion didn’t worked without e-mail. An tag alert like “no e-mail mapping” should be great in form list view.

    All my forms came from a same template. I believe it was right some time ago, some update could broke this mapping?

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