April 14, 2018 at 9:15 am #132677
Not fixed as yet, but I have found the support from Hudson to be excellent. I’m sure this will be resolved soon. Stay tuned to this feed.April 14, 2018 at 6:32 pm #132682
Thanks for those screenshots and additional information it helped a ton. Also for the shout out to my support.
I know what’s going on with from and reply email. Those fields can’t be populated with shortcodes. The From email also has to contain @yourdomain.com or else it won’t send. It has something to do with their domain origin policy, so it has to be a from that’s setup like email@example.com or in some cases firstname.lastname@example.org.
The Reply email also can’t use a token because the Reply email is the email the person receiving the email will reply to and is usually not defined in a lead profile. I’ve not encountered a case where each lead receiving an email also has an administrative email associated with it as a reply email, so no shortcode support is written into the Reply line. If you explain the reasoning behind storing the reply email in the lead profile I think I could write it in.
I’ve confirmed the issue with the shortcode inside the lead body. The work I did last week knocked it out of order and I’ve a fix back in place. Will push the update later tonight.
HudsonApril 18, 2018 at 1:06 pm #132756
Thanks for the update. The lead fields are working again.
Let me explain my thoughts on placing lead fields in the “from and reply” lines of emails. I am hoping to use the Inbound Now software as a replicated marketing system for my sales team. In other words, I am setting up a landing pages, automations, and pre-written email campaigns for my sales team. I currently have a way to broadcast new landing pages to these members via this plugin (https://wordpress.org/plugins/threewp-broadcast/). But when I need to broadcast new automated emails into their WP system, those emails will not contain the correct “from and reply” email addresses unless I manually place them there. This can become virtually impossible with hundreds of members.
I would love to see the same feature as what Gravity Forms uses (see attached photo). I can simply copy Gravity Forms into each of my members systems and it will populate WP Meta Fields into the needed places. This eliminates any need for myself or my members to manually enter those values when I create and share a new form.
I realize this is not currently built into your software. However, this would represent a huge time saver for me.
Attachments:April 19, 2018 at 9:07 am #132770
Would you like me to enable shortcode/token analysis on the reply to field? I don’t think I’ll be adding user related tokens to our Inbound Forms. I usually encourage customers to migrate to GF or Ninja Forms 3 when they need expanded form features.
Also, we are compatible with Gravity Forms if you’d like to use their tool.
https://www.inboundnow.com/set-gravity-forms-inbound-nows-leads-plugin/May 8, 2018 at 12:31 pm #132938
At the very least, I would love to be able to insert a shortcode/token in the reply-to field of the automated emails (or have it auto-populate as it does in the Direct Emails). This way if an email address change is needed I won’t have to update every email.May 10, 2018 at 12:38 pm #132944
Hi okay I’ve token/shortcode support for reply email set in my latest development files. Here’s the change I made if you’d like to jump the gun and have the feature update ahead of the net release:May 20, 2018 at 12:33 pm #132987
Great, what is the correct shortcode to place in the reply email line?May 20, 2018 at 2:15 pm #132988
If you are storing a reply email in a lead profile that you’re sending an email to then you should be able to use the shortcode generator available in the email content WYSIWYG to generate the shortcode you are looking for, copy it, and paste it into the reply email box. You’ll want to set up the default shortcode value to be a fallback email.
It might look something like this:
”email@example.com”May 21, 2018 at 9:51 am #132991
Ok, I just tested this out today but it doesn’t seem to be working for me. When I send a Direct Email, the reply email address is still the users email, not the shortcode that I placed in the email.May 21, 2018 at 1:32 pm #132995
Direct Mail might be handled differently. I’ll go take a look and report back.May 21, 2018 at 5:58 pm #132997
I should have been a little clearer. I was attempting to send a Template email via Direct Mail.May 22, 2018 at 11:35 pm #133003
Okay a new round of changes and my tests are showing good for the Direct Message feature:
If you’d like to install ahead of the next release here’s the latest fileset in it’s entirety:
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