Thanks for those screenshots and additional information it helped a ton. Also for the shout out to my support.
I know what’s going on with from and reply email. Those fields can’t be populated with shortcodes. The From email also has to contain @yourdomain.com or else it won’t send. It has something to do with their domain origin policy, so it has to be a from that’s setup like firstname.lastname@example.org or in some cases email@example.com.
The Reply email also can’t use a token because the Reply email is the email the person receiving the email will reply to and is usually not defined in a lead profile. I’ve not encountered a case where each lead receiving an email also has an administrative email associated with it as a reply email, so no shortcode support is written into the Reply line. If you explain the reasoning behind storing the reply email in the lead profile I think I could write it in.
I’ve confirmed the issue with the shortcode inside the lead body. The work I did last week knocked it out of order and I’ve a fix back in place. Will push the update later tonight.
Thanks for the update. The lead fields are working again.
Let me explain my thoughts on placing lead fields in the “from and reply” lines of emails. I am hoping to use the Inbound Now software as a replicated marketing system for my sales team. In other words, I am setting up a landing pages, automations, and pre-written email campaigns for my sales team. I currently have a way to broadcast new landing pages to these members via this plugin (https://wordpress.org/plugins/threewp-broadcast/). But when I need to broadcast new automated emails into their WP system, those emails will not contain the correct “from and reply” email addresses unless I manually place them there. This can become virtually impossible with hundreds of members.
I would love to see the same feature as what Gravity Forms uses (see attached photo). I can simply copy Gravity Forms into each of my members systems and it will populate WP Meta Fields into the needed places. This eliminates any need for myself or my members to manually enter those values when I create and share a new form.
I realize this is not currently built into your software. However, this would represent a huge time saver for me.
Would you like me to enable shortcode/token analysis on the reply to field? I don’t think I’ll be adding user related tokens to our Inbound Forms. I usually encourage customers to migrate to GF or Ninja Forms 3 when they need expanded form features.