Home Forums Landing Pages [Landing Pages] [Landing Pages] ginger download

This topic contains 9 replies, has 2 voices, and was last updated by  Hudson Atwell 1 month, 1 week ago.

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  • #130826

    esthergennett
    Participant

    Just downloaded Ginger Template and chose it as a template for my landing page. The Page is showing black and there is no fields to edit page either. Only CSS and JS fields. What did I do wrong? I downloaded it using FTP program and then using Upload section from Upload Templates and that seemed to work.

    #130835

    Hudson Atwell
    Keymaster

    If you downloaded Ginger individually it will need the premium template support plugin that ships with it installed and activated. It should be available in your account area’s downloads section. The premium templates are built using ACF Pro and we have to ship this asset with templates ACF Pro was used to build.

    Inbound Pro subscribers have ACF Pro autoloaded but customers that buy templates individually have to install the helped plugin. A pain I know but it’s the only way to be compliant with the ACF Pro distribution license.

    #130839

    esthergennett
    Participant

    I have uploaded the Inbound Premium Template Support in the plugin section now I see more options to edit on the landing page. However when I preview the page it is still all black.

    #130841

    Hudson Atwell
    Keymaster

    If it’s all black then there’s a JS conflict issue. Will you past a link to the broken landing page for review and I’ll try and see what the JS error belongs to.

    #130844

    esthergennett
    Participant
    #130852

    Hudson Atwell
    Keymaster

    Kind regards,

    I took a look at and it seems like there are a few errors from different plugins. Namely wp-e-commerce and light box.

    Will you run a conflict check starting with those two to see if disabling them restores the template features?

    To test for a theme conflict:

    1. Activate default Twenty Ten, Eleven, Twelve, or Thirteen theme
    2. Check to see if the issue still occurs
    3. If the issue does not occur after having activated the default “Twenty” theme, your theme is causing a conflict with the Inbound Now Plugin we are testing.

    To test for a plugin conflict:

    1. Deactivate ALL plugins
    2. Activate Inbound Now Plugin we are testing.
    3. Check to see if the issue occurs

    If the issue does not occur, one (or more) of your plugins is causing a conflict with the Inbound Now Plugin of topic.

    To determine which plugin(s) is causing the conflict, follow these steps:

    1. Activate each plugin one by one
    2. Check to see if the issue occurs after each plugin is activated
    #130866

    esthergennett
    Participant

    Thanks had to change the theme!

    #130873

    Hudson Atwell
    Keymaster

    Awesome! Sorry it did not work with the first one!

    #131109

    esthergennett
    Participant

    Hello again, I just started advertising the page and seeing the impressions but no conversions. Is it not working? I clicked on one of my learn more buttons but still dont see any conversion.

    http://davidkingdomcome.com/go/the-true-jew/

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    #131123

    Hudson Atwell
    Keymaster

    Are you using landing pages stand alone or Inbound Pro?

    I have updates on the way that should fix this, as well as an update to the Ginger template that will help add the tracking classes to the button links.

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