Home Forums Leads [Leads] Fatal error: Uncaught Error: Class 'Inbound_Reporting_Templates' not found

This topic contains 4 replies, has 2 voices, and was last updated by  doji 2 weeks ago.

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  • #131798

    doji
    Participant

    Hello,

    I have the Leads v.3.2.1 plugin installed in my WP 4.9.

    Everything worked fine, until the day I have purchased and installed the paid plugin “Inbound Extension – GravityForms Integration” at the following URL: https://www.inboundnow.com/market/gravityforms-integration/

    Version installed is 3.0.2

    My Gravity Forms plan is “Basic” – $59. Version: 2.2.5.9

    Once I activate the plugin, when I go to:

    Leads -> Add New

    OR

    When I click a Lead

    I got the following exception:

    Fatal error: Uncaught Error: Class ‘Inbound_Reporting_Templates’ not found in /home/mysite/public_html/wp-content/plugins/inbound-gravityforms/includes/class-inboundpro.php:150 Stack trace: #0 /home/mysite/public_html/wp-content/plugins/inbound-gravityforms/includes/class-inboundpro.php(60): GravityForms_InboundPro::get_form_submission_events_count() #1 /home/mysite/public_html/wp-includes/class-wp-hook.php(286): GravityForms_InboundPro::display_quick_stats(Object(WP_Post)) #2 /home/mysite/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home/mysite/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home/mysite/public_html/wp-content/plugins/leads/classes/class.metaboxes.wp-lead.php(697): do_action(‘wpleads_display…’, Object(WP_Post)) #5 /home/mysite/public_html/wp-admin/includes/template.php(1063): Inbound_Metaboxes_Leads::display_quick_stats(Object(WP_Post), Array) #6 /home/mysite/public_html/wp-admin/edit-form-advanced.php(707): do_meta_boxes( in /home/mysite/public_html/wp-content/plugins/inbound-gravityforms/includes/class-inboundpro.php on line 150

    Could you please help me?

    Thanks.

    Regards,
    Paolo

    #131807

    Hudson Atwell
    Keymaster

    Hi,

    I’m upgrading Gravity Forms extension to 3.0.3 and this should solve this error.

    Will you update and give it another go?

    Thank you for letting me know about this.

    Kind regards,
    Hudson Atwell

    #131812

    doji
    Participant

    Hello,

    Many thanks for your reply. I’ve just tried to install the update, but I got the following message when I try to install it.

    An error occurred while updating Inbound Extension – GravityForms Integration: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I’ll try again later.

    Thank you.

    #131814

    Hudson Atwell
    Keymaster

    If it’s giving download errors. Try manually deleting it and re downloading from the account area. That’s a quick work around.

    #131815

    doji
    Participant

    Hello,

    Thank you for your support! I’ve upgraded to the new version and everything is working as expected.

    Have a good day.

    Regards,

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