Home › Forums › Leads › [Leads] Fatal error: Uncaught Error: Class 'Inbound_Reporting_Templates' not found Tagged: Gravity Forms, inbound reporting, Leads This topic contains 4 replies, has 2 voices, and was last updated by doji 2 weeks ago. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts November 23, 2017 at 3:07 pm #131798 dojiParticipant Hello, I have the Leads v.3.2.1 plugin installed in my WP 4.9. Everything worked fine, until the day I have purchased and installed the paid plugin “Inbound Extension – GravityForms Integration” at the following URL: https://www.inboundnow.com/market/gravityforms-integration/ Version installed is 3.0.2 My Gravity Forms plan is “Basic” – $59. Version: 18.104.22.168 Once I activate the plugin, when I go to: Leads -> Add New OR When I click a Lead I got the following exception: Fatal error: Uncaught Error: Class ‘Inbound_Reporting_Templates’ not found in /home/mysite/public_html/wp-content/plugins/inbound-gravityforms/includes/class-inboundpro.php:150 Stack trace: #0 /home/mysite/public_html/wp-content/plugins/inbound-gravityforms/includes/class-inboundpro.php(60): GravityForms_InboundPro::get_form_submission_events_count() #1 /home/mysite/public_html/wp-includes/class-wp-hook.php(286): GravityForms_InboundPro::display_quick_stats(Object(WP_Post)) #2 /home/mysite/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home/mysite/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /home/mysite/public_html/wp-content/plugins/leads/classes/class.metaboxes.wp-lead.php(697): do_action(‘wpleads_display…’, Object(WP_Post)) #5 /home/mysite/public_html/wp-admin/includes/template.php(1063): Inbound_Metaboxes_Leads::display_quick_stats(Object(WP_Post), Array) #6 /home/mysite/public_html/wp-admin/edit-form-advanced.php(707): do_meta_boxes( in /home/mysite/public_html/wp-content/plugins/inbound-gravityforms/includes/class-inboundpro.php on line 150 Could you please help me? Thanks. Regards, Paolo November 25, 2017 at 7:26 pm #131807 Hudson AtwellKeymaster Hi, I’m upgrading Gravity Forms extension to 3.0.3 and this should solve this error. Will you update and give it another go? Thank you for letting me know about this. Kind regards, Hudson Atwell November 26, 2017 at 1:19 am #131812 dojiParticipant Hello, Many thanks for your reply. I’ve just tried to install the update, but I got the following message when I try to install it. An error occurred while updating Inbound Extension – GravityForms Integration: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature I’ll try again later. Thank you. November 26, 2017 at 9:44 pm #131814 Hudson AtwellKeymaster If it’s giving download errors. Try manually deleting it and re downloading from the account area. That’s a quick work around. November 27, 2017 at 4:36 am #131815 dojiParticipant Hello, Thank you for your support! I’ve upgraded to the new version and everything is working as expected. Have a good day. Regards, Author Posts Viewing 5 posts - 1 through 5 (of 5 total) You must be logged in to reply to this topic.