Home Forums Email Component [Email Component] Email Sending Issue

This topic contains 1 reply, has 2 voices, and was last updated by  Hudson Atwell 2 months, 2 weeks ago.

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  • #131185

    practiceedge
    Participant

    Hi,
    I’m continuing to work through testing of your app but having a few issues getting it to work as expected.
    I’m using the email component and I’ve setup and confirmed the SparkPost API:
    https://www.screencast.com/t/UYDKLQYRau
    I created a demo email and sent it. It says sent on the top right under status, but the email stats are still showing “0” and I haven’t received the email. What else can I do to get this to work?
    https://www.screencast.com/t/mJKXkWgd
    Regards,
    Simon

    #131190

    Hudson Atwell
    Keymaster

    Hi Simon,

    Two things we can do to troubleshoot from here.

    1) What does the report from your test email say? See https://www.screencast.com/t/pNcrdgwuny4V

    2) When you are setting up your email headers your from email address is setup to have your verified domain correct? EG if I send from inbound now I need to have @inboundnow.com in my “from” address or the message will be rejected.

    Kind regards,
    Hudson

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