Home Forums Email Component [Email Component] Email Sending Issue

This topic contains 1 reply, has 2 voices, and was last updated by  Hudson Atwell 5 months, 1 week ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #131185


    I’m continuing to work through testing of your app but having a few issues getting it to work as expected.
    I’m using the email component and I’ve setup and confirmed the SparkPost API:
    I created a demo email and sent it. It says sent on the top right under status, but the email stats are still showing “0” and I haven’t received the email. What else can I do to get this to work?


    Hudson Atwell

    Hi Simon,

    Two things we can do to troubleshoot from here.

    1) What does the report from your test email say? See https://www.screencast.com/t/pNcrdgwuny4V

    2) When you are setting up your email headers your from email address is setup to have your verified domain correct? EG if I send from inbound now I need to have @inboundnow.com in my “from” address or the message will be rejected.

    Kind regards,

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘[Email Component] Email Sending Issue’ is closed to new replies.