Home Forums Calls to Action [Calls to Action] CTA widget not working

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This topic contains 21 replies, has 2 voices, and was last updated by  ChecMark 3 days, 17 hours ago.

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  • #132074

    ChecMark
    Participant

    Using the Avada theme. Created a new CTA and added it to a footer. Showed up fine. Then created a new sidebar with the CTA widget containing the short code and added it to the homepage. It showed up on the first preview but disappeared after updating the page.

    Site is AjijicToday.com

    #132076

    Hudson Atwell
    Keymaster

    Hi,

    It seems that there’s some bad JS code being loaded that is interferring with our CTA reveal JS. Notice in this video which code it is, and at the very end of the video I show where you can see html code clashing with JS code.

    https://www.screencast.com/t/fpBNb4trjf

    #132080

    ChecMark
    Participant

    This may or may not be related. The video I watched showed using dynamic CTA in sidebars and showed selecting sidebar when creating the CTA, but I don’t see any such settings when I create a CTA. I only have a static widget and what’s called a “placeholder”. ??

    #132084

    Hudson Atwell
    Keymaster

    Placements into the Dynamic sidebar widget are controled on the post level rather than the Call to action level. So if you have a piece of content and you wanted the targeted CTA to appear in your Dynamic Plancement widget then there you have the option.

    #132089

    ChecMark
    Participant

    I’m sorry, Hudson. I’m totally new to this plugin. I’m gong by the video which I believe was done by Inbound. The subject is CTA and it shows creating a CTA and then selecting where it goes, such as in the sidebar. In my version this doesn’t show at all. Is it necessary to buy the Pro version to see this?

    Appreciate your help.

    #132094

    Hudson Atwell
    Keymaster

    This screencast might help. It shows how I am placing a CTA on a specific Post. Notice one of my options is ‘Use Dynamic Placement Widget’:
    https://www.screencast.com/t/hMth4mH8q

    If you want to add a specific CTA to a sidebar, then use the Static CTA widget instead of the dynamic CTA widget.

    Also this document should help too:
    http://docs.inboundnow.com/guide/how-to-place-calls-to-action/

    #132098

    ChecMark
    Participant

    Maybe I totally misunderstood the video I watched before getting the plugin. I thought I could create multiple CTAs and then use the dynamic widget to add it to sidebars. My site is setup in sections such as Real Estate and I wanted to create CTAs specific to this market that would rotate on each visit. The CTAs would not relate to any post so if this the only way to display them I can’t use this plugin. I appreciate your help. Thanks you.

    #132102

    Hudson Atwell
    Keymaster

    Hi you can use this plugin to add a CTA to a sidebar that rotates. What you seem to be looking for is the ‘Call to Action Static Widget’.

    You’d only use Dynamic Widget for pages with special CTA display rules.

    Does that make sense?

    #132106

    ChecMark
    Participant

    Yes. I had created a number of CTAs and was trying to rotate them in the sidebar. I think what you are saying is that I need to create an A/B/C/D… CTA and then use the static widget in the sidebar. My issue is that I believe I can only use different colors for the same template. I want to show different CTAs in the rotation which I’m assuming is not possible?

    #132108

    ChecMark
    Participant

    Hudson I reported this issue to Avada and they have asked you to contact their support manager directly at support@theme-fusion.com. You might want to include the screenshot you sent me. I forwarded it to them but I’m not sure they could open it.

    #132110

    Hudson Atwell
    Keymaster

    Hi

    You can have a unique template per variation. Just give it a shot. I just double checked too.

    When creating a new variation just select a new template like this:

    Both content and template options will be customization per variation.

    #132111

    ChecMark
    Participant

    Thanks, Hudson. I’ve put the whole thing on hold until the issue with the coding on Avada has been solved. Not much point in creating more CTAs if it’s not going to work. I hope that you are able to work together with Theme Fusion. I might mention that Avada is the number one selling WordPress theme so it’s certainly worth solving these issues.

    #132115

    Hudson Atwell
    Keymaster

    I’m not sure it’s an issue with Avada. The offended code pointed out here: https://www.screencast.com/t/fpBNb4trjf looks related to speedcheckercdn.com

    Do you remember adding any JS code manually related to that service? Maybe going back to that location and removing the code will solve your problem. Most likely, even with CTA disabled, the offending code could interfere with some other part of your site as well.

    #132158

    ChecMark
    Participant

    Well, strange as this all is Avada stripped everything out and reinstalled the theme, which removed the offending code. Now the CTAs are showing up properly, finally. Thanks for your help.

    #132162

    Hudson Atwell
    Keymaster

    Very cool thanks for the update!

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