Home Forums Calls to Action [Calls to Action] CTA not showing on other computers

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This topic contains 9 replies, has 2 voices, and was last updated by  Hudson Atwell 1 month, 4 weeks ago.

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  • #130188

    aniruddha2907
    Participant

    I have inserted CTAs on many pages and posts on my website getthattradingedge.in and am unable to see them on different computers.
    On my computer where I have logged in I can see them, but not on other computers or incognito windows.
    Cant understand the problem, no plugin conflict warning is seen.
    I am using My Theme Shop themes.
    Plz Guide
    Regards
    Dean

    #130197

    Hudson Atwell
    Keymaster

    Hi Dean,

    Sure I bet we can figure it out. Will you link me to a page where CTAs are having trouble?

    #130199

    aniruddha2907
    Participant

    This is the link of my webpage – getthattradingedge.in
    I have included CTA at 3 places one in the middle and one at end.
    Both are not showing up.

    #130202

    Hudson Atwell
    Keymaster

    It looks like your minify/cache plugin is not playing well with one of our JavaScript files. Can you add an exception to ignore JS files under /plugins/calls-to-action.

    #130203

    aniruddha2907
    Participant

    Can you please suggest a way to do that.

    #130205

    Hudson Atwell
    Keymaster

    I’m not sure what caching plugin you are running. If you share that I might could look it up for you.

    #130206

    aniruddha2907
    Participant

    I am using W3 Total Cache.

    #130211

    Hudson Atwell
    Keymaster

    https://arevico.com/exclude-plugin-from-w3-total-cache/

    Try adding these lines:

    wp-content/plugins/cta/shared/assets/js/frontend/analytics/inboundAnalytics.min.js

    #130214

    aniruddha2907
    Participant

    I tried your suggestions. It is not working unfortunately.
    I tried disabling minify js completely.
    And now I am getting the CTA on the incognito window.
    But it is not showing on my logged in window.

    #130223

    Hudson Atwell
    Keymaster

    I am still seeing a JS error related to ShareThis.
    https://www.screencast.com/t/me7kcLbS

    JS errors will get in the way of CTA reveals. We have to take care of them all.

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