I would like to make a request that the error message “Die Die Die” be changed to something more appropriate for language that may end up seen by our customers/end-users.

Please see attached for a screenshot sent to us by one of our customers this afternoon. After filling out a form on our website, this customer encountered an empty page, with just the text “Die Die Die”.

As this had been reported to us once before, and this presents an extremely inappropriate message to our customer, we took the time to dive in and investigate. We identified the following code in class.form.php:

$form_post_data = array();
if (isset($_POST['phone_xoxo']) && $_POST['phone_xoxo'] != "") {
    wp_die($message = 'Die Die Die');
    return false;
}

We do not understand why this error was triggered for this customer during her use of our form, but it reveals that this error message ‘Die Die Die’ can, under certain circumstances, end up before our customers.

This creates an unacceptable user experience, and to my understanding, there is absolutely no reason the error message could not be something less offensive and more appropriate, such as “There was an error processing your request.”

I would request that Inbound Now please update the wording of this error message to something that is not offensive to our customers in the limited set of circumstances in which they would encounter this error.

Thank you.