February 18, 2019 at 11:14 pm #134503
Having trouble setting up automation on one of my websites. When I attempt to create the rule none of the triggers are saved after saving or updating them. So I create a test rule:
Create User – Set Role: Subscriber | Log in user: Yes
I click Save and no triggers are in the rule. I go to the page containing the form, complete it, and in spite of the rules not saving I get the double opt-in email.
I do see an issue with the Sparkpost and am working to resolve it.
Any responses appreciatedFebruary 18, 2019 at 11:19 pm #134504
I also got 3 other subscriptions from spammers on this same form after testing it. What are your suggestions for getting re-captcha to deal with dummy subscribers? Luckily I don’t see any of these accounts inside of the website.
The account I subscribed with didn’t get created.February 19, 2019 at 3:02 am #134505
From my experience with marketing I’ve learned that there’s plenty of people paying captcha breaking services to make sure spam goes through. It’s a tough challenge that’s been hard for me to solve.
You could try using Gravity Forms or CF7 or NinjaForms3 + our integrations to see if their spam handling for some reason out performs Inbound Forms.
Double Optin would fire even if autmation was broken, they’re powered by two different systems. Double optin confirmation aren’t powered by automation. So that does make sense.
Triggers are not loading at all? That’s a new one. Could you take a screenshot/screencast of the issue in action? Or are the triggers there, but they’re just not saving? Or do you mean the trigger filters are not saving?February 19, 2019 at 8:25 pm #134506
Basically, none of the settings, triggers or actions, within the rule are saving.February 19, 2019 at 8:30 pm #134507
I’d check for a plugin or theme conflict first, then I’d check the PHP error logs to see if any clues are in there.
If that doesn’t help narrow the issue down I can take a look onsite.February 20, 2019 at 10:16 am #134521
Seeing this issue on two sites, imarketcoaching.com & imarketmarketing.com, where basically everything in terms of themes & plugins are identical. The only issue is that both of these sites are built on top of an LMS component (Learning Management System). The other plugins installed are the same as those installed on other sites like imarketsupport.com, on which this works. So basic question for me to ask is if this is compatible an LMS?
This is the theme I’m referring to:February 21, 2019 at 1:38 am #134533
I’m not really familiar with LMS, but I can’t see how our saves would fail for automation.
I’m willing to take a take a look, but you may want to send a message to the LMS developer to join us here on this thread.February 21, 2019 at 9:26 am #134544
Has automation been tested to work on WordPress multisite? Both of these are multisite configurations running basically the same plugins with no issue.
In regards to the theme, I’ve deactivated the plugins associated with the LMS component and they had no effect. The same for other plugins I’ve disabled.February 21, 2019 at 11:01 am #134545
Tested creating an automation rule on another one of my sites and it worked. This site isn’t a multisite.February 22, 2019 at 1:38 am #134554February 22, 2019 at 1:00 pm #134584February 23, 2019 at 7:56 am #134595February 23, 2019 at 9:04 am #134598February 23, 2019 at 9:21 am #134599February 23, 2019 at 10:25 am #134602
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