Home Forums Landing Pages [Landing Pages] All options missing from the Extensions area

This topic contains 1 reply, has 2 voices, and was last updated by  Hudson Atwell 2 weeks, 1 day ago.

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  • #132019

    lookbeyondhair
    Participant

    we have no options in the Global Settings>>Extensions. Literally, the Extensions area is completely blank and only shows a blue Save Settings button. We have no place to put our MailChimp API.

    thank you,
    Marcey

    #132029

    Hudson Atwell
    Keymaster

    Hi Marcey,

    You are running our single Landing Pages plugin or Inbound Pro?

    If you’re running Landing Pages alone, can you also confirm that you have installed our MailChimp extension? https://www.screencast.com/t/ITO9PkloR

    When I checked, the settings area did show for me. If you’ve taken care of both of the above, 1) What version Inbound MailChimp extension are you running? and 2) please chec for a possible theme or plugin conflict using the guide below:

    To test for a theme conflict:

    1. Activate default Twenty Ten, Eleven, Twelve, or Thirteen theme
    2. Check to see if the issue still occurs
    3. If the issue does not occur after having activated the default “Twenty” theme, your theme is causing a conflict with the Inbound Now Plugin we are testing.

    To test for a plugin conflict:

    1. Deactivate ALL plugins
    2. Activate Inbound Now Plugin we are testing.
    3. Check to see if the issue occurs

    If the issue does not occur, one (or more) of your plugins is causing a conflict with the Inbound Now Plugin of topic.

    To determine which plugin(s) is causing the conflict, follow these steps:

    1. Activate each plugin one by one
    2. Check to see if the issue occurs after each plugin is activated
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